Articles | Open Access |

THE ROLE OF COMPETENCIES IN INTERCULTURAL COMMUNICATION

Vazira Ochilova , Doctor of Philosophy in pedagogical Sciences (PhD) UzSWLU

Abstract

This comprehensive research article examines the fundamental role of competencies in effective intercultural communication within increasingly globalized contexts. The study systematically analyzes the multidimensional nature of intercultural communication competencies through three interconnected domains: cognitive (cultural knowledge, contextual awareness), affective (empathy, openness), and behavioral (adaptability, active listening). Through a methodical review of 87 scholarly sources published between 2000-2024, the research identifies developmental pathways including experiential learning, formal education, mentoring, and technology-mediated approaches. Significant outcomes are documented across individual, educational, and organizational domains. The study emphasizes the importance of integrating these competency dimensions while remaining attentive to contextual factors such as power dynamics and historical relations.  

Keywords

Intercultural communication, competency development, cultural intelligence, cognitive competencies, affective competencies, behavioral competencies, experiential learning, cultural empathy, adaptability, globalization, educational outcomes, organizational outcomes, cultural knowledge, multicultural environments.

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THE ROLE OF COMPETENCIES IN INTERCULTURAL COMMUNICATION. (2025). International Journal of Artificial Intelligence, 5(05), 101-107. https://www.academicpublishers.org/journals/index.php/ijai/article/view/4278