BUILDING BLOCKS OF LOYALTY: UNRAVELING DETERMINANTS IN THE SERVICE INDUSTRY. International journal of business and management sciences, [S. l.], v. 4, n. 01, p. 01–05, 2024. Disponível em: https://www.academicpublishers.org/journals/index.php/ijbms/article/view/206.. Acesso em: 16 oct. 2025.