UNCOVERING CUSTOMER LOYALTY DRIVERS IN THE SERVICE INDUSTRY. International journal of business and management sciences, [S. l.], v. 4, n. 07, p. 7–12, 2024. Disponível em: https://www.academicpublishers.org/journals/index.php/ijbms/article/view/991.. Acesso em: 16 oct. 2025.