
Enhancing Insurance Agency Productivity through Automated Quoting Systems: A Review
Rachit Jain , Independent Researcher, United States Of AmericaAbstract
In the Artificial Intelligence and Machine Learning Era, the insurance industry is undergoing a rapid transformation. The integration of automated technologies enhances the efficiency and customer satisfaction of insurers. One of those advancements is the execution of an automated insurance quoting system. This review paper highlights the features, benefits, and challenges of these systems, utilizing industry insights. Further, this paper will discuss the evolution of the quoting process in the insurance world and will explain the future view on AI and automation trends.
Keywords
Automated Insurance Quoting, Insurance Technology, Insurtech, Insurance Automation, API Integration in Insurance, Digital Transformation, Insurance Workflow Efficiency
References
Jenesis Software. (2024). Boosting Productivity with Automated Insurance Quoting Systems. Retrieved from https://www.jenesissoftware.com/2024/03/boosting-productivity-automated-insurance-quoting-systems/
Dhieb, N., Ghazzai, H., Besbes, H., & Massoud, Y. (2020). A Secure AI-Driven Architecture for Automated Insurance Systems: Fraud Detection and Risk Measurement. IEEE Access, 8, 58546-58558. https://doi.org/10.1109/ACCESS.2020.2983300.
Sinha, K., Sookhak, M., & Wu, S. (2021). Agentless Insurance Model Based on Modern Artificial Intelligence. 2021 IEEE 22nd International Conference on Information Reuse and Integration for Data Science (IRI), 49-56. https://doi.org/10.1109/IRI51335.2021.00013.
Massaro, A., Panarese, A., Gargaro, M., & Vitale, C. (2021). INSURANCE AGENTS ACTIVITIES.
Rachit Jain (2025). The Impact of Chatbot Technology in the Auto Insurance
Industry. Journal of Information Systems Engineering and Management. Vol. 10 No. 23s(2025). e-ISSN:2468-4376. https://doi.org/10.52783/jisem.v10i23s.3676
Conexiom Marketing. (2024, July 17). What are the top 8 benefits of quote automation? Conexiom.
https://conexiom.com/blog/what-are-the-top-8-benefits-of-quote-automation
Cacheflow. (2024, July 16). How to automate quote generation. Cacheflow. https://www.getcacheflow.com/post/how-to-automate-quote-generation
Clarke, G. (2019, January 21). How your insurance quote is powered by artificial intelligence. Forbes. https://www.forbes.com/sites/ginaclarke/2019/01/21/how-your-insurance-quote-is-powered-by-artificial-intelligence/
Article Statistics
Downloads
Copyright License
Copyright (c) 2025 Rachit Jain

This work is licensed under a Creative Commons Attribution 4.0 International License.