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EFFECTIVE WAYS TO IMPROVE CITIZENS’ INSURANCE AWARENESS

Eldor Nozimov , Samarkand Institute of Economics and Service Senior Lecturer, Department of "Investment and Innovations"

Abstract

This article explores effective strategies for enhancing citizens’ awareness and understanding of insurance. The study focuses on educational programs, media campaigns, digital platforms, and government initiatives designed to promote insurance literacy. Attention is given to the role of public engagement, trust-building, and the simplification of insurance products in fostering an informed population. The research identifies challenges such as low financial literacy, cultural barriers, and misinformation, and proposes practical recommendations to increase insurance knowledge, encourage policy uptake, and strengthen financial protection among citizens.

Keywords

Insurance awareness; insurance literacy; public education; citizen engagement; media campaigns; digital platforms; government initiatives; financial protection; policy uptake; trust-building.

References

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Cummins, J. D., & Weiss, M. A. (2014). Insurance and Risk Management: Principles and Practices. Journal of Risk and Insurance, 81(3), 489–528.

World Bank (2020). Financial Literacy and Insurance Awareness Programs. World Bank Publications.

European Insurance and Occupational Pensions Authority (EIOPA) (2022). Guidelines on Consumer Protection and Insurance Awareness. EIOPA Publications.

American Council for Insurance Education (ACIE) (2021). Promoting Insurance Literacy: Strategies and Best Practices. ACIE Publications.

Atkinson, A., & Messy, F. (2012). Measuring Financial Literacy: Results of the OECD/INFE Pilot Study. OECD Working Papers.

Swiss Re (2021). Global Insurance Awareness and Literacy Report. Swiss Re Institute.

Financial Conduct Authority (FCA) (2020). Improving Consumer Understanding of Insurance Products. FCA Publications.

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EFFECTIVE WAYS TO IMPROVE CITIZENS’ INSURANCE AWARENESS. (2026). International Journal of Artificial Intelligence, 6(03), 177-180. https://www.academicpublishers.org/journals/index.php/ijai/article/view/11611