This study investigates the challenges and strategies for fostering ethnic tolerance in psychological service institutions. Employing a mixed-methods approach, including literature review, interviews with mental health professionals, and client surveys, the research identifies key factors that contribute to ethnic sensitivity and inclusivity. Findings reveal that cultural competence training and organizational diversity initiatives positively influence service quality, although obstacles such as language barriers and implicit biases remain. The study emphasizes the need for ongoing professional development and policy reforms to strengthen ethnic tolerance in psychological care, ultimately improving client trust and therapeutic outcomes.

Ethnic tolerance, psychological services, cultural competence, diversity, mental health, anti-bias training, client-centered care, social inclusion.

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