This article examines the digitization of medical service management, its impact on efficiency, and the process of optimizing the healthcare system through modern solutions. The study analyzes service quality in healthcare institutions, process automation, data monitoring, and the effectiveness of management decision-making. A digital platform called “DMED Monitoring” was developed to improve the management system through real-time monitoring of medical services and analytical indicators. The platform enables real-time tracking and analysis of service indicators, as well as timely decision-making. The implementation of this system resulted in increased transparency and improved quality of medical services. This approach confirms the importance of digital transformation and innovative management models in the healthcare sector. It also serves as an innovative solution in the digitalization of medical services.

digitalization, medical services, DMED Monitoring, healthcare, management, monitoring.

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